When reporting an issue occurring on your web browser, it is always helpful for our engineers to know your device ID. Here's how to find it!
- Scroll to the very bottom of the Tubi website. It may be easier to first click into a movie or TV series details page, otherwise you could be scrolling for awhile.
- At the bottom, in the footer, you will see small, gray text that says "Device ID" followed by a long string of characters. This is your device ID (applicable to when you use the Tubi website only). It will look something like this:
- Please copy and paste this device ID into an email to support@tubi.tv, along with the web browser you're using and a description of the issue you may be experiencing and we'll assist you ASAP!