When reporting an issue on your Xfinity X1 box, it is always helpful for our engineers to know your device ID. Here's how to find it!
1. Start at the Tubi home screen, then navigate to the left using the left arrow. Click on the Settings icon towards the bottom of your screen.
2. In settings, navigate to the About icon, and underneath "Need Help?" you will find your device ID.
3. Snap a picture of the above-mentioned screen and send it over to firstname.lastname@example.org, along with a short description of the problem you may be experiencing and we'll assist you ASAP!