If you have already requested an email to reset the password for your Tubi account via tubi.tv/forgot and have not received an email to reset your password, please follow the troubleshooting steps below.
- Check your spam filter on your email account.
- Check your trash or junk folder in your email account.
If the email is not in your spam or junk folders, please add "firstname.lastname@example.org" to your safe senders list and request a new email to reset your password.
Some email providers may take some extra time to deliver the reset password email, up to a couple of hours. If the issue persists, please contact us and let us know which email address you used.