I'm having trouble watching videos on Amazon Fire

If you're having trouble watching Tubi videos on your Amazon Fire, please try closing and restarting the Tubi app:

How to close and restart the Tubi app on Amazon Fire:

Go to the home screen of your Amazon Fire Stick/TV.
Select Settings.
Select Applications.
Select Manage Installed Applications.
Select Tubi.
Select Force Stop. The app will now be closed.
To restart, select Launch Application.

Now try watching a video. If any issues persist, please try clearing the cache for the Tubi app.

How to clear the cache for the Tubi app:

Go to the home screen of your Amazon Fire Stick/TV.
Select Settings.
Select Applications.
Select Manage Installed Applications.
Select Tubi.
Select Clear Cache.

Now try watching a video. If the issue persists, please try reinstalling the app.

How to reinstall the Tubi app:

Go to Settings.
Select Applications.
Select Manage Installed Applications.
Select Tubi.
Select Uninstall.
Select Uninstall again to confirm. Now the Tubi app will be uninstalled.

To reinstall, go to your home screen and follow the steps below:

Select Apps.
Select Categories.
Select Movies & TV.
Select Tubi.
Select Get.
Select Open and you'll be all set!

Now try watching a video. If the issue persists, please contact us.

Still need help?