If you're experiencing technical issues on Tubi on your iPhone or iPad, please try the following steps to improve Tubi performance:
1. Check internet connection.
Please verify that your device is connected to the intended WiFi or Data source.
2. Refresh internet connection.
On your iPhone or iPad device, open Settings - Airplane Mode. Turn Airplane mode on, wait 10 seconds, and turn Airplane mode off.
3. Restart Tubi.
Double tap the home button on your Apple device and locate the Tubi application. Close the application by holding down on the Tubi App and swiping it UP until it is removed from view.
4. Stop unused applications.
Double tap the home button to view all currently running applications. Swipe any unused application off screen to improve device performance.
If the issue persists, please contact us and provide the title(s) with which you've experienced a video playback issue.